Privacy Policy

Welcome to the official website of Aroostook County Tourism (ACT). ACT has created this privacy policy in order to demonstrate our firm commitment in privacy for our website users. Because visitors to our website are important, we do not capture personal information about them without their permission. We endeavor to collect only the minimum amount of non-personally identifiable information needed to meet the purposes for which the website was created. The policy is subject to change, so please check back here periodically.


ACT is the official tourism promotional organization for Aroostook County and operates this website under an agreement with the Maine Office of Tourism (MOT), a government agency for the state of Maine. State and local government agencies may have their own privacy statements posted on their sites, which take precedence over this policy. This site may contain links to other sites. Please be aware that neither ACT nor MOT is responsible for the privacy practices of other such sites. We encourage our visitors to be aware when they leave our site, to read the privacy policies of individual sites and be cautious about providing personally identifiable information without a clear understanding of how the information will be used.



All information collected on will be treated the same as any written communication and is subject to the confidentiality and public disclosure provisions of 1 MRSA Chapter 13.

We may collect some or all of the following information about visitors who view or download information from our website:

Uniform Resource Locator (URL) of the website resource requested by the website visitor.
Date of the URL request.
Time of the URL request.
Client IP
Internet Protocol (IP) address of the website visitor that made the URL request.
Server IP
IP address of the website.
Response code indicating the result of the URL request.
Bytes Sent
Amount of data sent from the Web server to the website visitor for the URL request.
Bytes Received
Amount of data sent from the website visitor to the Web server for the URL request.
User Agent
Type and version of the website visitor's software that made the URL request.
Protocol Version
Version of HTTP used by the website visitor's software that made the URL request.
URL of resource that referred the website visitor to the requested URL.

The information we collect is used to improve the content of our Web services and help us understand how people are using our services. We analyze our website logs to continually improve the value of the materials available on our site. The information in our website logs is not personally identifiable, and we make no attempt to link it with the individuals that browse our website. Some of this statistical information, such as a running count of the number of visitors, may be displayed on the website.


"Personally identifiable information" is information about a person that is readily identifiable to that specific individual. It includes, for example, an individual's name, street address, e-mail address, or phone number.

Personally identifiable information will not be collected unless you voluntarily send an e-mail message, fill out and send an online form, or fill out personal information and send in a survey. Your choice not to participate in these activities will not impair your ability to access certain information or obtain a service. Unless specifically protected under state law, any information provided may be inspected by the public or disclosed in a legal proceeding.


Unless otherwise required by law, it is the intent of ACT to limit the scope of distribution of personally identifiable information. However, on occasion ACT will distribute user's names, physical addresses and other related demographical information from individuals or businesses (hereinafter "Information") to the following parties to aid in further promoting growth in state tourism:

    At ACT's discretion, beyond fulfilling the transaction for which the Information was supplied, ACT may use the Information for aggregate analysis. At ACT's discretion, Information may be shared within the Maine Office of Tourism.

    At ACT's discretion, Information may be supplied to ACT contractors for ACT purposes.

    Name, physical mailing addresses (Street or PO Box, City, State, Postal Code, and Country) and survey data such as season of interest, month of interest, activities of interest and source of request, entered by visitors into this website may be provided to ACT's tourism related partners for follow-up mailing of vacation planning information only. An ACT representative may contact you as part of ACTs on-going customer service evaluation; or, when you have expressed an interest in a particular service offered by ACT. An ACT representative may also contact you via email with announcements regarding new features on this website, marketing surveys, or special offers that match your interests. All ACT E-messages offer an address to opt out of any further mailings.

ACT intends that the Information provided through this process will be utilized by the receiving entities described above, for purposes designed to promote Aroostook County as a travel destination.

ACT retains the right to cease sending Information through this process to any and all of the receiving entities described in the section above at any time whether for cause or convenience.

ACT is not responsible for the distribution policies of its partners.


Any email messages sent to ACT will be treated the same as written communication and may be subject to public inspection, legal disclosure, and archiving before they are destroyed. Email or other information requests sent to the website may be maintained to respond to a request, forward a request to the appropriate agency, or provide the website developer with feedback.


Information provided by the visitor through electronic forms will be considered to be voluntarily provided and will be treated in the same manner as information provided in written or verbal form. This information may be shared with another state agency for appropriate action and may be subject to public inspection, legal disclosure, and archiving before it is destroyed.


Surveys will be used for the purpose stated. If personally identifiable information is collected, it may be subject to public inspection, legal disclosure, and archiving before it is destroyed.


In order to better serve the website visitor, cookies are used in some areas of the website to track general user trends. Cookies are small files that a Web server requests Web browsers to store and send to the same Web server in the future—usually to provide the website visitor a "personalized" or "persistent" browsing experience. Cookies are not used to store personally identifiable information.


The images on this site are for on-screen viewing only and may not be copied, reproduced, manipulated or used in any way, for personal or commercial use, without express written permission of ACT, stating rights granted and terms thereof.

Unauthorized use or reproduction of a photograph constitutes copyright infringement and is a violation of federal copyright law.


ACT makes every effort to ensure that published information is accurate and current. No officer, or employee of Northern Maine Development Commission (the organization which supports ACT) warrants the accuracy, reliability or timeliness of any information published on the website, nor endorses any products or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of the information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.


To offer comments about the website or about information presented in this Privacy Statement, contact the webmaster.